People Advisor

We’re looking for a confident and approachable People Advisor to join our People team, playing a key role in supporting managers and driving a positive, high-performing workplace. This is a great opportunity for someone who enjoys balancing hands-on advice with a more strategic, insight-led approach to people matters.

When you join Fenwick, you’ll receive:

• 33 days annual leave (inclusive of 8 bank holidays) and a buying holiday benefits scheme in which you are eligible to buy up to 5 days across the year.
• Your birthday off as an additional day annual leave – this can be taken any day within your birth month.
• Up to 25% discount in all Fenwick stores and fenwick.co.uk.
• WeCare -24/7 GP, wellbeing advice & support service.

About the role

As a People Advisor at Fenwick, you’ll support the delivery of our People strategy, working closely with People Partners across the business. Acting as a first point of contact for managers, you’ll provide guidance on employee relations matters, offering practical, commercially minded advice that supports effective people management and a positive colleague experience.

In this role, you’ll take ownership of case management, ensuring issues are handled in line with policy, employment legislation, and agreed SLAs, while coaching managers to build capability and confidence. You’ll also play a key role in producing regular People insights and reporting, using data to identify trends, inform decision-making, and shape priorities. Alongside this, you’ll support the development and review of policies and procedures, ensuring they remain up to date, relevant, and aligned to business needs.

This is a highly collaborative position where you’ll work across teams to deliver projects, support business change, and contribute to management upskilling initiatives. With a strong analytical mindset and a proactive, solutions-focused approach, you’ll help drive continuous improvement while building strong relationships across the organisation.

What we are looking for in a candidate...

• Understanding of human resources and employment law
• Can support the development and review of ER policies and guidance
• Sound judgment and problem-solving skills
• The ability to use initiative
• Patience and the ability to remain calm in stressful situations
• The ability to motivate and influence stakeholders at all levels
• To have a customer first and commercial mind set
• Professionalism and an overall positive/can do attitude
• Developed knowledge of excel
• Data driven, analytical
• Curious and able to identify trends and meaning from data

About Fenwick

Fenwick is rich with heritage and history and have been style pioneers since 1882 when our first store opened. We know luxury and are proud to remain the largest independent, family-owned group of department stores within the UK. We are on an exciting journey to exceed our customers' expectations and we are always on the lookout for new talent to join us.

Our collaborative spirit unites a workforce of over 2,000 individuals across our stores, as well as in our support functions, encompassing Digital, Buying & Merchandising, IT, Finance, People, Customer Service teams, and our cherished restaurants and distribution centres.

In 2023 we launched our ‘Quiet No More’ campaign, enhancing our presence on the UK high street as well as our eCommerce website going from strength to strength. Together, we form the beating heart of Fenwick, driving forward our vision for excellence and innovation. Join us as we pave the way toward an even brighter tomorrow, where tradition meets transformation!